Holiday Inn and Suites Charleston West, an IHG Hotel
מה אורחים אומרים
The property is a hidden gem honestly. The decor is super nice. The gym is set up nicely with cold water dispenser, Fresh towels and open 24 hrs. Abby, the bird was a nice surprise. The Restaurant/Bar was nice in case you’d rather stay in. No room service but that’s something that would be welcomed by guests. The pool and hot tub was OPEN at 5:30-11 which we enjoyed!! The breakfast buffet was the nicest I’ve ever seen! The fresh cut fruit was a nice surprise. Staff were all very friendly.
Angela
מרץ 2025
The overall experience was fine, but I want to single out this particular hotel for their assistance. My mother accidentally left her I-Pad under a cover in the room. The maid discovered it, turned it into the front desk, and they notified us they had it and requested what action to be taken. Although it took a couple of weeks due to a few glitches, we DID receive the I-Pad back in Missouri about two weeks later. They did not HAVE to do this, we would never have known for sure where we lost it. But they went above and beyond, and we do sincerely appreciate it. A nice hotel, close proximity to Hardee's and a few other places. Not the best looking place from the road, but it was an excellent night's stay after a long drive.
William
דצמבר 2024
Charleston was the halfway point for our family's first road trip (Indiana to North Carolina). On our way there, we stayed at a hotel that did not have a pool, but trying to wear out our 4 & 2.5 year old after 7 hours in the car in just our room was challenging. We decided to stay at this location on our return trip because of the pool. Thankfully the pools hours were incredibly accommodating -- we didn't arrive until 9:30pm and the pool was open until 11pm. Our kids, despite being exhausted, really enjoyed the pool so much so that we returned the next morning at 7am.
Carolyn
אפריל 2024
We love the pool and Jacuzzi spa. And the design that having the restroom and shower inside the pool room is thus far the best I've seen among the holiday inn indoor pool facilities. Just for this reason alone, we would love to stay here again!
Qun
ינואר 2024
Everyone was very nice, friendly.
Kelly
ספטמבר 2024
Very clean hotel and the area felt safe. The bed was quite comfortable. The soap/shampoo/conditioner was really nice and smelled lovely. The breakfast buffet was nice, a good value- I had the french toast and it was delicious.
Caroline
אוקטובר 2024
The breakfast was great. The pool, workout facilities, hot tub, outdoor area, restaurant…all were very nice. My kids enjoyed the facilities very much. Also enjoyed having a kitchenette available.
Melody
יולי 2023
I’m 72, stayed in more hotels than I can count in 17 different states and the staff here from custodial to housekeeping to restaurant to front desk were the friendliest cheerful helpful team ive ever encountered. I suspect it’s West Virginia hospitality on display, Thank Y’all
David
נובמבר 2024
I loved everything about this hotel other than my dirty room. #115
April
דצמבר 2022
The staff - AMAZING. So kind and helpful. The room was clean and comfortable. Check in was seemless.
Caitlin
אפריל 2025
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